Returns and Refund Policy

At CJ Bookstore, all products listed are affiliated with and sold through Amazon. As such, the return and refund process is managed entirely by Amazon. We strive to ensure that your shopping experience is seamless, and we’re here to support you in any way we can.

1. Amazon’s Returns and Refund Policy

All returns, refunds, and exchanges for products purchased via our affiliate links are handled directly by Amazon. Please refer to Amazon’s Returns and Refund Policy for full details on how to return your item.

2. How to Initiate a Return

If you need to return an item, simply:

  1. Visit Your Amazon Orders to view your order.
  2. Select the item you wish to return and follow Amazon’s return process.
  3. Ship the item back according to the instructions provided by Amazon.

3. Refunds

Refunds for products purchased through Amazon are processed according to Amazon’s Refund Policy. Refunds will be credited to the original payment method once Amazon receives and inspects the returned item.

4. Exchanges

For damaged or defective items, Amazon offers exchanges or replacements as part of their return policy. Visit Amazon’s Returns Center to start the process.

5. Additional Support from CJ Bookstore

While Amazon manages the returns and refunds, we’re always here to assist you with any questions or concerns related to your purchase. If you need further guidance or support in navigating the return process, feel free to reach out to us at support@cjbookstore.com. We’re happy to help point you in the right direction and ensure that your issue is resolved smoothly.

6. Amazon Customer Support

For any specific questions related to returns, refunds, or exchanges, you can also contact Amazon Customer Support directly for 24/7 assistance.

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